Legal
Your data
Last updated November 1, 2026
Your boat’s data belongs to you. This page explains where it lives, who controls it, how long we keep it and how to take it with you. It adds detail to our privacy policy.
Where your data lives
- On the boat. The Polar records your instruments and keeps working without internet. It stores recent data on board and uploads it when it has a connection.
- In the cloud. Uploaded data is stored on our servers at DigitalOcean in New York, United States, so you can see it in the app and portal from anywhere.
- On your phone. The app keeps your sign-in in the phone’s secure storage and a short cache of what you have viewed. Signing out removes it.
Who controls it
Boat data belongs to the boat’s team account, which the owner controls. The owner decides who is crew, who can follow, and how much each sees. Your own account details (name, email, settings) belong to you, and you can delete them without removing the boat’s data for the rest of the team.
How long we keep it
| Data | Kept |
|---|---|
| Test box application | Until the test program ends, then deleted unless you become a customer |
| Account details | While your account is active; removed when you delete it |
| Boat and instrument data, voyages, polars | While the boat's team account is active |
| Notes, photos and messages | Until you or your team delete them, or the team account is deleted |
| Sharing, privacy and notification settings | While your account is active; removed when you delete it |
| Orders and shipping | Six years after the order, as Canadian tax law requires |
| Account activity log | Two years, with deleted accounts shown only by an anonymous id |
| Server logs | Up to 90 days |
| Database backups | Up to 7 days, then overwritten |
Get a copy
Email [email protected] from the address on your account and we will send your account details and your boat’s data (readings, voyages and polar) in a common format such as CSV or JSON within 30 days. There is no charge.
Correct it
You can change your name, boat details and settings in the app. For anything you cannot change there, email us.
Delete it
See data deletion to remove some of your data and keep your account, or account deletion to close your account.
Contact
Questions or requests: [email protected]. We answer within a few business days.